Sportix Media Logo
🎁 Free Trial

Privacy Policy

Last updated: May 2026 · ICO Registration: ZB491823

1. Data Controller

Sportix Media Ltd is the data controller for our United Kingdom IPTV service, offering the best UK IPTV platform. Registered Office: 20 Wenlock Road, London, N1 7GU, United Kingdom. As a compliant UK IPTV service, we process your personal data securely. Contact: [email protected]

2. What Data We Collect

We collect: full name, email address, phone/WhatsApp number, device type, payment information (processed by Stripe — we never see raw card data), IP address, and usage data.

3. Legal Basis for Processing

We process your data under: (a) Contract — to deliver the IPTV service you purchase; (b) Legitimate Interest — to improve our service and prevent fraud; (c) Consent — for marketing communications (you may opt out at any time).

4. Data Retention

Account data is retained for the duration of your subscription plus 12 months. Payment records are retained for 7 years as required by HMRC. You may request deletion at any time subject to legal obligations.

5. Third-Party Processors

We use: Stripe (payment processing — PCI-DSS compliant), Meta WhatsApp Business API (customer communication), Resend/SendGrid (transactional email), Google Analytics (anonymised usage analytics). All processors are GDPR-compliant.

6. Cookies

We use essential cookies for site function and analytics cookies (Google Analytics with IP anonymisation). A cookie consent banner is shown on first visit. You may reject non-essential cookies.

7. Your Rights (UK GDPR)

You have the right to: access your data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, and object to processing. To exercise rights, email: [email protected]

8. International Transfers

Some processors (Stripe, Google) may transfer data outside the UK. All such transfers are protected by Standard Contractual Clauses (SCCs) approved by the ICO.

9. Contact & Complaints

Contact our Data Protection Officer: [email protected]. You have the right to lodge a complaint with the ICO at ico.org.uk if you believe we have mishandled your data.